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Help Center

Guides, FAQs, and best practices for getting the most out of 100SaaS

Quick Start

1. Create Your Workspace

Sign up with your email, verify your account, and configure basic profile details.

2. Invite Your Team

Add collaborators, assign roles, and secure access with SSO or multi-factor authentication.

3. Connect Data Sources

Link your databases, APIs, and third-party tools to power dashboards and automations.

4. Automate Workflows

Use prebuilt recipes or create custom flows to streamline onboarding, approvals, and alerts.

Support Categories

🧭 Onboarding

Everything you need to launch quickly.

  • Workspace setup checklist
  • Seat management & permissions
  • Brand customization
  • Starter integrations

⚙️ Platform & Integrations

Guides for connecting data sources and building automations.

  • API authentication
  • Webhook configuration
  • Automation limits
  • SDK & CLI usage

🔐 Security & Compliance

Understand our security model and compliance posture.

  • Data residency & retention
  • Audit logging
  • Incident response
  • Acceptable use guidelines

💬 Support & Success

How to reach us and what to expect.

  • Support response targets
  • Escalation paths
  • Service status updates
  • Customer success programs

Popular Questions

❓ How do I invite teammates?

Admins can invite teammates from the Account portal under Team Settings. Enter their email, choose a role, and they'll receive an onboarding link.

❓ What happens if I exceed my usage limits?

We notify you via email and in-app alerts at 80% usage. Overages are billed at the metered rates shown on your subscription plan.

❓ Can I access 100SaaS internationally?

Yes. 100SaaS is cloud-hosted and available worldwide. Enable regional caching and MFA for distributed teams.

💰 Billing Questions

❓ How do I update my plan?

Navigate to Billing → Manage Subscription in the Account portal. Changes take effect on your next renewal date.

❓ How does usage-based billing work?

Metered usage is tallied daily and invoiced monthly. Download detailed CSV exports from the billing history page.

❓ Which payment methods are supported?

We support major credit cards, ACH transfers, and invoicing for enterprise plans. Update payment methods anytime from billing settings.

❓ Can I request a refund?

Refund eligibility is outlined in our Refund Policy. Contact

📘 Knowledge Base

Step-by-step guides for integrations, automations, and customization.

🎓 Webinars

Live and on-demand sessions covering product launches and best practices.

🛠 Developer Docs

API reference, SDK guides, and code samples for building on 100SaaS.

📢 Status Page

Track uptime, incidents, and maintenance at status.100saas.com.

Still need help?

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